January 15, 2019

Frequently Asked Questions (FAQs)

How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested; To improve our website in order to better serve you; To allow us to better service you in responding to your customer service requests; To administer a contest, promotion, survey or other site feature; To quickly process your transactions; To send periodic emails regarding your order or other products and services.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

How did my contact information get on your website?
LabDraw recieves information from public databases. If your information is on this site and you would like to have it removed, you can ‘claim the page’, and make the appropriate changes you would like to see, or visit the LabDraw Contact Us page and let us know you would like to have your information removed. There are details on the Contact Us page which will instruct you on how to do this.

Also see: Privacy PolicyTerms and Conditions